RETURNS & EXCHANGES
We will gladly accept approved returns or exchanges of products 14 days from the date of receiving your order. Please contact email@example.com for information on how to return an item.
Return items must be in new/unworn condition.
Refund amount will be the amount paid minus shipping fees.
Any item that is defective will be fully exchanged and customer will not be responsible for return shipping fees. If the order is free of errors, customer is responsible for shipping fees both ways when returning or requesting for an exchange.
We ship worldwide (except for Crimea, Cuba, Iran, Syria and North Korea). *this list may change periodically
Our fulfillment operation processes orders 11:00am – 7:00pm EST. At this time our fulfillment center does not operate over the weekend.
Please allow 3-5 business days for order processing and verification. Upgrading your shipping from ground freight expedites the shipping portion of your order only. After it has been completed, your order will be delivered based on the shipping method chosen during check out. We are not responsible for any lost, stolen, or damaged shipments. Please check back with us periodically for any updates regarding our shipping policies.
Sales Tax is charged to those orders shipped within the state of New York, North Carolina and California.
IMPORT DUTIES, TAXES AND BROKERAGE FEES FOR INTERNATIONAL ORDERS
Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and will be collected upon delivery from the carriers for certain packages. These charges are recipient’s responsibility as we are only charging the transportation fee for the packages. You may check with your country’s customs office to determine what these additional costs will be.
Addictive Auto Inc. respects our customers’ account information as private and confidential information and will never share this with any outside affiliations or individuals.
PLEASE NOTE: When you make a purchase from AddictiveAuto.com your email address will automatically be added to our email mailing list. You can choose to opt out of this at any time by emailing us at firstname.lastname@example.org
A MESSAGE FOR PARENTS
Our site is meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us at email@example.com. Please mark your inquiries “COPPA Information Request”.
Parents, you can also learn more about how to protect children’s privacy online click here.
What we collect
(1) Information You Actively Provide
We collect registration details and personal information, such as your name, address, telephone number, email address, age, gender, payment details, purchase history, or company name, that you actively provide to us when you register, communicate, or transact business with our Site. We receive and store the information that you enter on our Site or give to us in any other way. The above list provides an example of the personally identifiable information that may be collected on the Site. If you do not want us to collect your personally identifiable information, please do not provide it to us. We do not store credit card numbers on our site.
(2) Information Collected From or About the Devices that Interact with our Site
Use of Information Collected Via the Site
(1) We use the information that you actively provide
- Internal record keeping.
- To deliver services, such as educational programs, information, newsletters or software you request or purchase;
- To alert you to special offers, updated information and other new services from us, or other third parties, or to forward promotional materials;
- To complete a transaction or service requested by you;
- To fulfill the terms of a promotion;
- To ensure the Site are relevant to your needs;
- To help us create and publish content most relevant to you;
- To allow you access to limited-entry areas of the Site; and
- To contact you in response to sign up forms or orders.
Sharing and Disclosure of Information
We may share or disclose the information you provide, including name and contact details in the following instances:
(i) To fulfill a service to you. For example, if you choose to engage in third party content on the site, we may share your personally identifiable information in order to fulfill the program to you. If you email us a question, we may use your email address to process your request and respond to your question. Also, if you are entering a sweepstakes or contest, we may use your personally identifiable information in order to fulfill the terms of that promotion. This means that we may share the information for prize fulfillment purposes or mail carriers. We also may share your information with the sponsor of that program.
(ii) To affiliates, strategic partners, agents, third party marketers or other unaffiliated parties who are offering products or services that we believe may be of interest to you or who require your personally identifiable information for research, administrative and/or internal business purposes. These parties may use your personally identifiable information to contact you with an offer or advertisement related to a product or service, or they may use such information for their own research, administration or business purposes. If you do not want us to share your personally identifiable information in this manner, please do not provide us with this information.
(iii) To unaffiliated third-party service providers, agents or independent contractors who help us maintain our Site and provide other administrative services to us (including, but not limited to, order processing and fulfillment, providing customer service, maintaining and analyzing data, sending customer communications on our behalf, and entry collection, winner selection and prize fulfillment for contests, sweepstakes and other promotions). We seek to ensure that these unaffiliated third parties will not use the personally identifiable information for any other purpose than to provide the administrative services for which they are responsible. Because such unaffiliated third-party service providers that help us administer our Site will have access to users’ personally identifiable information, if you do not wish for our unaffiliated third-party service providers to have access to your information, please do not register or submit any personally identifiable information to us.
(iv) To complete your purchase. If you choose to make a purchase on the Site, we may collect from you your credit card number, billing address and other information related to such purchase, and we may use such collected information in order to fulfill your purchase. We may also provide such information, or other personally identifiable information provided by you, to unaffiliated third parties as necessary to complete your purchase.
(v) To comply with the law or in the good faith belief that such action is necessary in order to conform to the requirements of law or comply with legal process served on us, protect and defend our rights or property or act in urgent circumstances to protect the personal safety of our end users.
(vi) To third parties as part of any corporate reorganization process including, but not limited to, mergers, acquisitions, and sales of all or substantially all of our assets.
(vii) To track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
(viii) To protect against potential fraud, we may verify with third parties the information collected from these Site. In the course of such verification, we may receive personally identifiable information about you from such services. In particular, if you use a credit card or debit card to purchase services with us, we may use card authorization and fraud screening services to verify that your card information and address matches the information that you supplied to us, and that the card has not been reported as lost or stolen.
Online Tracking / Third Party Advertising
We may use advertisers, third party ad networks, and other advertising companies, to serve advertisements on the Site. Please be advised that such advertising companies may gather information about your visit to the Site or other sites (such as through cookies, web beacons and other technologies) to enable such advertising companies to market products or services to you, to monitor which ads have been served to your browser and which webpages you were viewing when such ads were delivered. These advertisers may read and place cookies on our Site, but they do not have access to personal information such as name or contact details.
Our Site, whether accessed on a computer or a mobile device, may not be configured to read or respond to “do not track” settings or signals in your browser headings, which vary by browser provider. If you delete all cookies, you will need to reset your opt-out cookies.
The features, programs, promotions and other aspects of this Site requiring personally identifiable information are not intended for children. We do not knowingly collect personally identifiable information from children under the age of thirteen (13). If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed personally identifiable information to us, please contact us at firstname.lastname@example.org. A parent or guardian of a child under the age of thirteen (13) may review and request deletion of such child’s personally identifiable information as well as prohibit the use thereof.
We communicate with users who subscribe to our services on a regular basis via email. For example, we may use your email address to confirm your request, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. We provide the opportunity to opt-out if you do not want to receive communication from us.
PLEASE NOTE: When you make a purchase from AddictiveAuto.com your email address will automatically be added to our email mailing list. You can choose to opt out of this at any time by emailing us at email@example.com
Forums, Chat Rooms, and Other Public Posting Areas
Please note that any information you include in a message you post to any chat room, forum or other public posting area is available to anyone with Internet access. If you don’t want people to know your e-mail address, for example, don’t include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS.
Third Party Web Site
This statement applies solely to information collected on the Site. The Site may contain links to other web sites. We are not responsible for the privacy practices or the content of these other web sites.
Access to Your Information/Choices
We provide you with an opportunity to access your personal information to ensure it is correct, accurate and current. To edit your personally identifiable information, please contact our customer service representatives at firstname.lastname@example.org. If for any reason you are not able to update or edit your personally identifiable information at this page, you can access such information by contacting us as described below. We will make reasonable efforts to accommodate your request.
In the event that all or part of our assets or sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personally identifiable and non-personally identifiable information collected via the Site.
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
Addictive Auto Inc.
1070 Middle Country Rd. ste.7 #123
Selden, NY 11784
Addictive Auto Inc. ships worldwide. Deliveries are made Monday – Saturday and we require a signature.
TIME TO RECEIVE ORDER
Orders placed are usually shipped within 48hrs. However, apparel orders are full filled within 3-5 business days and then shipped out via the carrier of your choice. Addictive Auto Inc. offers a couple of different shipping options. PLEASE NOTE: shipping may be delayed by holidays, weather conditions, and sorting facility issues.
Some products, such as parts will occasionally drop ship directly from our suppliers to expedite delivery. Items being shipped from a supplier may take 7 – 10 days to deliver.
Despite our best efforts, items are sometimes out of stock due to a high demand. Items in stock will be shipped immediately; back-ordered items will be shipped the same day they are received in our warehouse. If you cannot wait for a back-ordered item, call our Customer Service Department to determine if a substitute product or other option is available.
Addictive Auto Inc. is not responsible for inadvertent misprints or errors. All published prices are subject to change without notice.
If you are not fully satisfied with any Addictive Auto parts, please return it. You have 14 days from the date of purchase to make a return for a full refund minus shipping charges. Returns received 15-30 days after the date of purchase may be subject to a 20% restocking fee.
Returns will not be accepted on special/custom orders (except for manufacturer defects).
Handling fees are non-refundable.
Warranty claims for defective items are presented to the manufacturer of the item. Please contact the manufacturer directly for assistance with making a warranty claim. They will need a copy of your Addictive Auto Inc. sales receipt and they may arrange repair or replacement for you, as per the terms of their warranty details. Some warranties are handled in house by Addictive Auto Inc. Please contact our Customer Care Department with any questions or concerns.
If your package has been shipped and arrives damaged, you have two different options: If the driver is still present at the time of the delivery you can refuse it and contact our Customer Service Department immediately. If the driver is not present when you receive your package, contact our Customer Care Department immediately. We will contact the shipper to file a claim and reship a new product to you.
RECEIVED WRONG PRODUCT
If you received a product other than the one you ordered, please contact our Customer Care Department within 7 days to rectify the issue. Addictive Auto Inc. will assist with a return shipping label and a reshipment of the correct product.
To cancel an order you must call our Customer Care Department at 631-953-AUTO between 11:00am to 7:00pm EST Monday – Friday or email us at email@example.com. Orders must be cancelled before the item has shipped. If your order is already in process at one of our multiple warehouses, it may be impossible to locate and prevent shipment. If your order has already shipped, please refer to the information above to request a return.
Please note that sometimes customers have a lot of trouble receiving emails due to the use of anti-spam protection software and firewall programs. This is specifically a problem with AOL, Hotmail and SBC Global email accounts. Although sometimes useful, these programs are causing a tremendous amount of frustration and confusion for both our customers and our Customer Care Staff. We do respond to each and every Order Status Request promptly. If you do not get your email response in your normal email “in-box”, please check your “spam” or “bulk email” folders in your email program for our response. If you get your email through a business (or work) computer system, you may also want to make sure that anything from Addictive Auto Inc. is not being blocked by commonly used firewall protection programs such as “Barracuda”, “Spam Assassin” and others. You may also want to add firstname.lastname@example.org to your “contact list” or “group list” to ensure that you receive our communications about your order. Please realize that we cannot be responsible for misdirected emails or the failure of anti-spam software that may or may not be installed on the computer or system you use to access your email account.
PLEASE NOTE: When you make a purchase from AddictiveAuto.com your email address will automatically be added to our email mailing list. You can choose to opt out of this at any time by emailing us at email@example.com
Last updated: March 12, 2018
and the rules, policies, terms and conditions set forth in, referred to and/or linked herein, all of which are incorporated herein by
reference, are, collectively, the “Agreement.” This Agreement constitutes a legal agreement between you (“you”) and ADDICTIVE AUTO INC.
(incorporated in the State of New York, hereinafter referred to as “ADDICTIVE AUTO,” “we” or “us”). This Agreement sets forth the terms
of use (“Terms”) that govern the access or use by you of applications, websites, content, products, programs and services made available
by ADDICTIVE AUTO (the “Services”), including an agreement to engage in binding arbitration to resolve any disputes between us. PLEASE READ
THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.
Your access and use of the Services constitutes your agreement to be bound by this Agreement. If you do not agree to the Terms, you may
not access or use the Services. The Terms, together with any Supplemental Terms (as defined below), expressly supersede prior agreements
or arrangements with you, and supersede content or information you read or have access to at other places, such as our website, emails,
or applications. ADDICTIVE AUTO may immediately terminate this Agreement or any Services with respect to you, or generally cease offering
or deny access to the Services or any portion thereof, at any time for any reason or no reason.
Supplemental terms or policies applicable to any particular Service (“Supplemental Terms”) will be disclosed to you. Supplemental Terms
may include terms and conditions of any particular event, activity, program or promotion. Supplemental Terms are in addition to, and shall
be deemed a part of, this Agreement. Supplemental Terms shall prevail over these Terms in the event of a conflict with respect to the
ADDICTIVE AUTO may amend the Terms from time to time. Amendments will be effective upon ADDICTIVE AUTO’s posting of such updated Terms or
such amended Supplemental Terms. Your continued access or use of the Services after such posting constitutes your consent to be bound by
the Terms, as amended.
By accessing and using the Services, you represent and warrant that: (i) you are at least 18 years old and are a legal adult in the
jurisdiction in which you reside; and (ii) you have the right, authority and capacity to enter into this Agreement and to abide by the
Terms, and that you will so abide. If you enter into this Agreement on behalf of a company or other organization, you represent and
warrant that you have authority to act on behalf of that entity and to bind that entity to this Agreement. The Services are not available
to anyone under 18 years of age, or to any individual whose account has been terminated. Your account may not be used for Services to be
performed for another person.
The Services constitute a technology platform including websites and mobile applications (the “Addictive Auto Platform”) that enables
users to access a network of independent third party vehicle service providers (mechanics, technicians, towing service providers, or
other independent contractors) (“Technicians”), and/or to arrange for vehicle inspection, diagnosis, maintenance, repair, towing or
related services (“Vehicle Services”). WE DO NOT PROVIDE VEHICLE SERVICES, AND WE ARE NOT THE EMPLOYER OF ANY THIRD PARTY PROVIDER.
You acknowledge that we do not supervise, direct, or control a Technician’s work or Services performed in any manner. A Technician
provides services to you as an independent contractor, and is not an employee, joint venture, partner, agent, or franchisee of
ADDICTIVE AUTO for any purpose whatsoever.
License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-sublicensable, revocable,
non-transferrable license to access and use the Services subject to the Terms of this Agreement. Any rights not expressly granted
herein are reserved by us.
Restrictions. You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii)
reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly
perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by us; (iii) decompile, reverse
engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the
Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any
portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi)
attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.
Ownership. The Services and all rights herein are and shall remain our property. Neither these Terms nor your use of the Services
convey or grant to you any rights in or related to the Services, except for the limited license granted above, or to use or reference
in any manner our company names, logos, product and service names, trademarks or services marks. All content appearing on the
Addictive Auto Platform is our property or the property of our partners and is protected by international copyright laws. Certain
names, graphics and logos are trademarks, service marks, or trade dress (together, “Marks”) of ADDICTIVE AUTO. Our Marks may not be
used for any purpose except pursuant to our Trademark Usage Policy. All other Marks are the property of their respective owners
and may not be used without their prior written consent.
Your Use of the Services
User Accounts. In order to use most aspects of the Services, you must register for and maintain a user account (“Account”). Account
registration requires you to submit certain personal information, such as your name, email address, address, vehicle information,
and/or mobile phone number, and/or at least one valid payment method (e.g., a credit card). You agree to maintain accurate, complete,
and up-to-date information in your Account. Your vehicle information may include the license plate number, VIN (Vehicle Identification
Number), make, model, year, engine size, trim, etc. Your failure to maintain accurate, complete, and up-to-date Account information may
result in your inability to access and use the Services or ADDICTIVE AUTO’s termination of this Agreement. You are responsible for all
activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all
times. We are not liable for any loss that you may suffer through the use of your password by others. You must notify us immediately of
any unauthorized use of your Account or of any other breach of security known to you with respect to ADDICTIVE AUTO.
Scheduling a Job. To request an appointment for Vehicle Services (a “Job” and a “Job Request”), you may be asked to specify the type of
service that you think is required, the location where you would like the Job to be performed, and the date and time that you would like
the Job to take place. You agree that it is your responsibility to provide a suitable location for the Job, and to ensure that the
Technician has proper access and permission, and is legally authorized to complete the Job at the location.
Once you submit a Job Request, we may provide you with a price and/or a list of possible Technicians along with their experience
information and “rating” based on previous customer reviews (if applicable). We reserve the right to modify, add, or delete items
and/or price at any time prior to billing you. If you have agreed with the Technician to modify, add, or delete items in the Job
Request, or to reschedule a Job, you must notify us. When you reschedule a Job, you agree to do so through the ADDICTIVE AUTO Platform.
You agree to treat Technicians courteously and lawfully, to provide a safe and appropriate working environment that is in compliance
with all applicable laws and regulations, and to provide reasonable cooperation to enable Technicians to complete the Job. We do not
control the availability of the independent Technicians on the ADDICTIVE AUTO Platform. You acknowledge that your selected Technician
may be unavailable from time to time, e.g. due to illness, or vacation.
Plastic, composite and rubber engine and cooling system components are often affected by age and temperature fluctuations and become
fragile over time. Because of this, such parts can break or even disintegrate during procedures that involve their disassembly or
handling. You understand that ADDICTIVE AUTO will not be held liable for these types of component failures, and that in the event of
such, ADDICTIVE AUTO will provide you with a revised estimate to include the replacement of the failed component.
If you would like to receive the replaced vehicle parts upon completion of the Job, please email us at firstname.lastname@example.org ,and, if
applicable, you will be charged the core price for the replacement part and you will be responsible for proper disposal of such parts
in accordance with all applicable laws, regulations and rules. Notwithstanding the foregoing, any defective parts removed from your
car in connection with the servicing of a claim under our Limited Warranty must be returned to us.
Communications. You expressly consent and agree to receive communications from us, including via e-mail, text message, calls, and push
notifications, to the cellular telephone number you provided to us. You understand that you may receive communications generated by
automatic telephone dialing systems and/or which will deliver pre-recorded messages sent by or on behalf of ADDICTIVE AUTO or its affiliated
companies, or Technicians, including operational communications concerning your Account, use of the ADDICTIVE AUTO Platform or Services,
updates concerning new and existing features on the ADDICTIVE AUTO Platform, communications concerning promotions, and news concerning us
and our Services. You may opt out of receiving text (SMS) messages from us at any time by texting the word STOP from the mobile device
receiving the messages. You acknowledge that opting out of receiving text messages may impact your use of the Services. You agree to our
use of a service provider to mask your telephone number when you call or exchange text messages with a Technician. During this process,
we will receive and store data, including the date and time of the call or text message, the phone numbers, and the content of the text
messages. You agree to our use and disclosure of this data for legitimate business purposes. We may send you confirmation and other
transactional emails regarding the Services. We may also send you emails or text messages about services that we think might interest
you (“Promotional Emails”). You can unsubscribe from Promotional Emails at any time by clicking unsubscribe in our email communications
or contacting us.
Promotional Codes or Credits. We may create promotional codes or credits that may be redeemed for Account credit, or other features or
benefits related to the Services and/or a Technician’s services, subject to any additional terms associated with each promotion
(“Promo Codes”). You agree that Promo Codes: (i) must be used by the intended audience and for the intended purpose and in a lawful
manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public
form or otherwise), unless expressly permitted by us; (iii) may be disabled by us at any time for any reason without liability to ADDICTIVE AUTO;
(iv) may only be used pursuant to the specific terms that we established for such Promo Code; (v) are not valid for cash;
and (vi) may expire prior to your use. ADDICTIVE AUTO reserves the right to interpret how the Promo Codes will be used, or to withhold or
deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that we
determine or believe that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable
Promo Code terms or these Terms.
User Content. We may permit you from time to time to submit, upload, publish or otherwise make available textual, audio, and/or visual
content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of
entries for competitions and promotions (“User Content”). Any User Content provided by you remains your property. However, by providing
User Content to us, you grant us a worldwide, perpetual, irrevocable, transferable, unrestricted, non-exclusive, absolute, royalty-free
license, with the right to sublicense, to use, copy, modify, transmit, reproduce, exhibit, disclose, display, transform, create derivative
works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and
distribution channels now known or hereafter devised, without further notice to or consent from you, and without the requirement of
payment to you or any other person or entity. Further, we shall be free to use any ideas, concepts, know-how or techniques contained
in such User Content for any purpose whatsoever, including developing, manufacturing and marketing products and/or services incorporating
any User Content. You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all
rights, licenses, consents and releases necessary to grant us the license to the User Content as set forth above; and (ii) neither the
User Content nor your submission, uploading, publishing or otherwise making available of such User Content nor our use of the User
Content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or
rights of publicity or privacy, or result in the violation of any applicable law or regulation. You agree to not provide User Content
that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by us in our
sole discretion, whether or not such material may be protected by law. We may, but shall not be obligated to, review, monitor, or
remove User Content, at our sole discretion and at any time and for any reason or no reason, without notice to you.
Network Access and Devices. You are responsible for obtaining the compatible hardware or devices and data network access necessary to
use the Services. The Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic
communications and we shall not be held liable for any such malfunction or delay.
You understand that use of the Services may result in charges to you for the Vehicle Services you receive from a Technician (“Charges”).
Charges may include any applicable federal, state and local taxes. At the time you schedule a Job, we will record your preferred payment
method information and validate your payment information. You authorize the payment of Charge(s) according to your preferred payment
method information, or, if applicable, the payment of a cancellation fee if you cancel the Job. You agree not to make any alternative
payment arrangement with the Technician who performs the Job. While we will use commercially reasonable efforts to ensure the security
of all credit card and all other personal information, we expressly disclaim any liability for any damage that may result should any
information be released to any third parties, and you agree to hold us harmless for any damages that may result therefrom.
After you have received Vehicle Services obtained through your use of the Service, we will facilitate your payment of the applicable
Charges on behalf of the Technician, as such Technician’s limited payment collection agent. Payment of the Charges in such manner shall
be considered the same as payment made directly by you to the Technician. Charges paid by you are final and non-refundable, unless
otherwise determined by us. All Charges are due immediately. If your primary payment method is determined to be expired, invalid or
otherwise not able to be charged, you agree that we may, as the Technician’s limited payment collection agent, use a secondary payment
method in your Account, if available.
We reserve the right to establish, remove and/or revise Charges for any or all Vehicle Services at any time in our sole discretion.
If a Technician changes the Vehicle Services needed, or adds additional Vehicle Services, you authorize the payment of updated or modified
Charges. If the Technician determines that your car requires services other than the Vehicle Services you specified in your original Job
Request or that the Technician is not able to perform such work, you may be charged a separate diagnosis fee.
Termination by ADDICTIVE AUTO. We may terminate this Agreement or terminate or suspend your Account immediately at any time for any reason
or for no reason upon notice to you. If we terminate or suspend your Account, you are prohibited from registering and creating a new
account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.
In addition to terminating or suspending your Account, we reserve the right to pursue any available legal action. When terminating your
Account, we may delete the Account and any information in it. You have no ownership rights to your Account.
Termination by You. You may terminate this Agreement by completely and permanently ceasing to use the Services (provided that there are
no outstanding Services ordered under your Account). If you attempt to terminate this Agreement while there are still outstanding Services
ordered under your Account, this Agreement shall not terminate until such Services have been performed or otherwise canceled as permitted
by this Agreement.
Cancellation of Jobs by You. You may cancel a scheduled Job at any time, subject to the following: if you cancel within 24 hours of booking
a Job, there is no cancellation fee; if you cancel more than 24 hours after booking a Job, you will be charged a $20 cancellation fee.
We reserve the right to establish, remove and/or revise our cancellation policy or cancellation fees at any time in our discretion.
Cancellation of Jobs by Technicians. When a Technician cancels a scheduled Job, we generally notify you and make your Service request
available for another Technician. However, we cannot guarantee that a canceled Job will be selected by another Technician and rescheduled
or that the Job Request will be completed. Technicians reserve the right to refuse a Job Request. You hereby agree to hold us harmless
from any liability that may result from the cancellation of a Job or refusal of a Technician to complete a Job.
There may be instances where, after a Technician has arrived at your location, the Technician finds that he or she is not able to
successfully complete the Job, for reasons including, without limitation, that the Technician does not have access or permission to
work on your vehicle at the location you provided, that the location is not fit for automotive services (e.g., hill or uneven surface),
or that the information you provided with respect to your vehicle is inaccurate or incomplete. In such instances, you may be charged a
minimum fee or cancellation fee.
ADDICTIVE AUTO Gift Cards may be used only for the purchase of eligible Vehicle Services through the ADDICTIVE AUTO Platform. Except as
required by law, Gift Cards cannot be transferred for value or redeemed for cash. Charges are deducted from the Gift Card balance. To
redeem or view a Gift Card balance, please visit our user account page. We are not responsible if a Gift Card is lost, stolen, destroyed
or used without permission.
Inspection or Diagnosis Work
We do not provide inspections that are equivalent to state inspections or SMOG inspections. Obtaining any inspection through the
ADDICTIVE AUTO Platform does not indicate that your vehicle would pass a state inspection or a SMOG inspection.
If you schedule a diagnosis Job with a Technician, he or she will first seek to diagnose the problem. In performing a diagnosis,
he or she may go through a step-by-step process to rule out or confirm part failures through visual inspection and/or appropriate
tests. Although Technicians use their experience in performing diagnoses, we cannot guarantee that any particular diagnosis will
identify all of the problems with your car (and/or solutions) during the first inspection. Sometimes, the only way to get to the
root cause of a problem is to go through a process of elimination – that is, to replace a part suspected to be defective and then
see whether the problem still exists.
After receiving a diagnosis, you may request subsequent repair work recommended based on the diagnosis. You agree that our Limited
Warranty applies only to such repair work, not to the completeness of the diagnosis or to any problems that you may be experiencing
with your car (other than a problem with the replaced part itself). For example, if your car has an oil leak, the leak may be coming
from two or three different places in your engine. The Technician may recommend replacing the part responsible for the most obvious
source of the leak, and then recheck the car to see if there are other components that are leaking too. You understand that, if there
are other leaking components, replacing those other components would be separate work subject to an additional Charge.
Pre-purchase inspections are based on what is seen and heard through the eyes and ears of the Technician. Weather and light conditions,
as well as the cleanliness of the vehicle both inside and out, can reduce the accuracy of the inspection, making things such as prior
repainting and body work difficult to detect. For the most accurate inspection report, the vehicle must be clean, dry and well-lit at
the time of inspection. Technicians do not clean or disassemble vehicles prior to or during pre-purchase inspections.
Technicians go to your location to inspect the car. They do not put the car on a lift but may use floor jacks to raise up parts of the
car. Pre-purchase inspections are not diagnosis Jobs. Diagnostic equipment is not typically used in a pre-purchase inspection. Technicians
may identify the VIN (vehicle identification number), but do not check the authenticity of the VIN, history, or title.
ADDICTIVE AUTO’s services are similar to what you would see and hear if you were to inspect the car yourself and you had the same level
of experience as the Technician. Since many aspects of the inspection are subjective, the Technician is providing you with his or her
opinion. If you were to perform the inspection yourself, you might come to different conclusions.
Each inspection is limited to the items expressly stated in the inspection report. If you request inspection of an item not included
within the inspection report, the Technician may make a reasonable effort to inspect that additional item; however, there is no guarantee
that the additional item will be inspected. If reference to the additional item is not expressly included in the inspection report, you
should assume that the item was not inspected.
Technicians may test drive vehicles, but a test drive is not a required aspect of a pre-purchase inspection report. Unless the inspection
report specifically states that a test drive was conducted, no such test drive was conducted.
Pre-purchase inspection reports are not guaranteed or warranted, because changes in the vehicle can occur and/or manifest themselves
between the time of inspected and the time of purchase, and because during a pre-purchase inspection the Technician cannot see inside an
engine or transmission and does not take the whole car apart to check every component in the car. Thus, impending failures may not be
evident at the time of inspection.
Neither we nor any Technician advises on the value of any vehicle, whether or not to purchase a vehicle, or authenticates a vehicle’s
origin. Regardless of any comments made by a Technician, you purchase or decline to purchase a vehicle at your own risk. We do not
determine if a vehicle is emission compliant or whether a vehicle will perform properly.
Vetting of Third Party Providers
Technicians may be subject to an extensive vetting process before they can register for and during their use of the ADDICTIVE AUTO
Platform, including a comprehensive criminal background check. Although we may perform background checks of Technicians, we cannot
confirm that each Technician is who they claim to be and therefore, we cannot and do not assume any responsibility for the accuracy
or reliability of identity or background check information or any information provided through the ADDICTIVE AUTO Platform. When
interacting with Technicians, you should exercise caution and common sense to protect your personal safety and property, just as
you would when interacting with other persons whom you don’t know. WE ARE NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE,
OF ANY USER OF THE ADDICTIVE AUTO PLATFORM AND YOU HEREBY RELEASE ADDICTIVE AUTO FROM ANY LIABILITY RELATED THERETO. WE WILL NOT BE LIABLE
FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE ADDICTIVE AUTO PLATFORM.
The terms and conditions of our Limited Warranty (available here) are incorporated into this Agreement by reference. We may amend
the Limited Warranty from time to time, posting changes here, your continued access or use of the Services after posting constitutes
your consent to be bound by the terms of the Limited Warranty as amended.
EXCEPT AS PROVIDED IN THE LIMITED WARRANTY , THE SERVICE AND PARTS ARE MADE AVAILABLE ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS”
BASIS, WITHOUT ANY WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED OR STATUTORY. YOU USE THE SERVICES ENTIRELY AT YOUR OWN RISK. WE DO NOT
PROVIDE, AND SPECIFICALLY DISCLAIM, ANY REPRESENTATION OR WARRANTY OF ANY KIND TO YOU OR ANY OTHER PERSON OR ENTITY, INCLUDING, BUT NOT
LIMITED TO, ANY EXPRESS OR IMPLIED WARRANTY (I) OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (II) OF INFORMATIONAL CONTENT OR
ACCURACY; (III) OF NON-INFRINGEMENT; (IV) OF QUIET ENJOYMENT; (V) OF TITLE; (VI) THAT THE ADDICTIVE AUTO PLATFORM WILL OPERATE ERROR FREE,
OR IN AN UNINTERRUPTED FASHION; (VII) THAT ANY DEFECTS OR ERRORS IN THE ADDICTIVE AUTO PLATFORM WILL BE CORRECTED; (VIII) THAT SERVICES
OFFERED WILL BE AVAILABLE IN ALL MARKETS; OR (IX) THAT THE ADDICTIVE AUTO PLATFORM IS COMPATIBLE WITH ANY PARTICULAR HARDWARE OR SOFTWARE.
ADDICTIVE AUTO MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY
OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-
FREE. ADDICTIVE AUTO DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK
ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE
MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
Limitations of Liability
YOU AGREE NOT TO HOLD ADDICTIVE AUTO (OR, ITS STOCKHOLDERS, AFFILIATES, LICENSORS, PARTNERS, MEMBERS, DIRECTORS, MANAGERS, OFFICERS,
EMPLOYEES, AGENTS, SUCCESSORS, ASSIGNS AND CONTENT PROVIDERS (COLLECTIVELY, “MEMBERS”)) LIABLE FOR ANY DAMAGES, EXPENSES, LOSSES, SUITS,
CLAIMS, AND/OR CONTROVERSIES THAT HAVE ARISEN OR MAY ARISE, WHETHER KNOWN OR UNKNOWN, RELATING TO YOUR USE OF OR INABILITY TO USE THE
ADDICTIVE AUTO PLATFORM OR ANY SERVICES, INCLUDING WITHOUT LIMITATION ANY LIABILITIES ARISING IN CONNECTION WITH THE CONDUCT, ACT, DELAY
OF PERFORMANCE OR OMISSION OF ANY USER OR THIRD PARTY PROVIDER (OR ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY
PROVIDER), ANY DISPUTE WITH ANY USER OR THIRD PARTY PROVIDER, ANY INSTRUCTION, ADVICE, ACT, OR SERVICE PROVIDED BY ADDICTIVE AUTO OR MEMBERS,
AND ANY DESTRUCTION OF YOUR INFORMATION.
UNDER NO CIRCUMSTANCES WILL ADDICTIVE AUTO OR MEMBERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
PUNITIVE OR EXEMPLARY DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN AN ACTION FOR CONTRACT, STRICT LIABILITY,
OR TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST EARNINGS, LOST DATA, PERSONAL INJURY,
OR PROPERTY DAMAGE, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ADDICTIVE AUTO AND MEMBERS DO NOT ACCEPT
ANY LIABILITY WITH RESPECT TO THE QUALITY OR FITNESS OF ANY WORK PERFORMED IN CONNECTION WITH THE ADDICTIVE AUTO PLATFORM.
THE ADDICTIVE AUTO PLATFORM IS ONLY A VENUE FOR CONNECTING USERS. WE ARE NOT RESPONSIBLE FOR ASSESSING THE SUITABILITY, LEGALITY OR
ABILITY OF ANY THIRD PARTY PROVIDER AND YOU EXPRESSLY WAIVE AND RELEASE ADDICTIVE AUTO FROM ANY AND ALL LIABILITY, CLAIMS OR DAMAGES
(ACTUAL, DIRECT OR CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED,
ARISING FROM OR IN ANY WAY RELATED TO ANY THIRD PARTY PROVIDER. WE EXPRESSLY DISCLAIM ANY LIABILITY THAT MAY ARISE BETWEEN YOU AND
ANY THIRD PARTY PROVIDER. THE QUALITY OF THE SERVICES SCHEDULED OR REQUESTED THROUGH THE USE OF THE ADDICTIVE AUTO PLATFORM IS ENTIRELY
THE RESPONSIBILITY OF THE THIRD PARTY PROVIDER WHO ULTIMATELY PROVIDES SUCH SERVICES TO YOU. YOU UNDERSTAND, THEREFORE, THAT BY USING
THE ADDICTIVE AUTO PLATFORM, YOU MAY BE EXPOSED TO SERVICES THAT ARE POTENTIALLY DANGEROUS, OFFENSIVE, HARMFUL, UNSAFE OR OTHERWISE
OBJECTIONABLE, AND THAT YOU USE THE ADDICTIVE AUTO PLATFORM, AND THIRD PARTY PROVIDER, AT YOUR OWN RISK. NOTHING IN THIS AGREEMENT OR
THE ADDICTIVE AUTO PLATFORM CONSTITUTES, OR IS MEANT TO CONSTITUTE, ADVICE OF ANY KIND. IF YOU REQUIRE ADVICE IN RELATION TO ANY LEGAL,
FINANCIAL OR MEDICAL MATTER YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL.
YOU ACKNOWLEDGE THAT THIRD PARTY PROVIDERS MAY NOT BE PROFESSIONALLY LICENSED OR PERMITTED. YOU AGREE THAT WE HAVE NO RESPONSIBILITY
OR LIABILITY TO YOU RELATING TO VEHICLE SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT ADDICTIVE AUTO OR MEMBERS ARE LIABLE FOR DAMAGES, IN NO EVENT WILL
THE AGGREGATE AND TOTAL LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR CAUSE OF ACTION, EXCEED THE AMOUNT INVOICED
FOR THE ASSOCIATED JOB.
BY USING THE ADDICTIVE AUTO PLATFORM, YOU AGREE THAT THE EXCLUSIONS AND LIMITATIONS OF LIABILITY SET OUT IN THIS AGREEMENT ARE REASONABLE.
IF YOU DO NOT BELIEVE THEY ARE REASONABLE, YOU MUST NOT USE THE ADDICTIVE AUTO PLATFORM.
California Waiver. If you are a California resident, to the extent permitted by California law, you waive California Civil Code Section
1542, which states: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at
the time of executing the release, which if known by him must have materially affected his settlement with the debtor” as well as any
other unknown claims under California Civil Code Section 1542 or any statute or common law principle of similar effect.
Indemnification. You hereby agree to indemnify, defend, and hold harmless ADDICTIVE AUTO and Members from and against any and all claims,
losses, expenses, liabilities, damages or demands (including attorneys’ fees and costs incurred), in connection with or resulting from,
directly or indirectly: (i) your use or misuse of or inability to use the ADDICTIVE AUTO Platform, and/or the Services, (ii) your violation
of this Agreement, (iii) your violation of any applicable law or regulation; (iv) your violation of the rights of another
(including Technicians), and (v) your information and content that you submit or transmit through the ADDICTIVE AUTO Platform.
ADDICTIVE AUTO reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject
to your indemnification. You will not, in any event, settle any such claim or matter without the prior written consent of ADDICTIVE AUTO.
Arbitration. Any dispute or claim relating in any way to your use of the ADDICTIVE AUTO Platform or any Vehicle Services will be
resolved by binding arbitration, rather than in court ,except that you may assert claims in small claims court if your claims qualify.
The Federal Arbitration Act and federal arbitration law apply to this agreement.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an
individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to ADDICTIVE AUTO’s Registered
Agent/Legal Department, located at 1070 middle country rd. ste 7 #123 selden, NY 11784. The arbitration will be conducted in San
Francisco, California, by the American Arbitration Association (AAA) under its rules, including the AAA’s Consumer Arbitration Rules.
The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees
will be governed by the AAA’s rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines
the claims are frivolous. Likewise, ADDICTIVE AUTO will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines
the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in
the county where you live or at another mutually agreed location.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or
representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial.
We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
Applicable Law By accessing or using the ADDICTIVE AUTO Platform or any Vehicle Services, you agree that the Federal Arbitration Act,
applicable federal law, and the laws of the State of New York, without giving effect to any choice of laws principles that would require
between you and ADDICTIVE AUTO.
General. You may not assign these Terms without ADDICTIVE AUTO’s prior written approval. ADDICTIVE AUTO may assign these Terms without your
consent to: (i) a subsidiary or affiliate; (ii) an acquirer of YourMechanic’s equity, business or assets; or (iii) a successor by merger.
Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship
exists between you, ADDICTIVE AUTO or any Technician as a result of this Agreement or use of the Services. If any provision of these Terms
is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent
under law. ADDICTIVE AUTO’s failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or
provision unless acknowledged and agreed to by YourMechanic in writing.
Complaints of Copyright Infringement. We respect the intellectual property of others. We will respond to properly submitted notices of
alleged copyright infringement that comply with applicable law. In the event that a person or entity has a good faith belief that any
materials provided through the ADDICTIVE AUTO Platform or in connection with the Services infringe upon that person’s or entity’s copyright
or other intellectual property right (such person or entity, a “Complainant”) and sends to us a properly submitted copyright notice as
indicated below, we will investigate, and if we determines, in our discretion, that the material is infringing, we will remove the content.
All notices claiming an infringement of copyright rights must contain the following: (i) identification of the intellectual property right
that is allegedly infringed (all relevant registration numbers, or a statement concerning the Complainant’s ownership of the work, should
be included); (ii) a statement specifically identifying the location of the infringing material, with enough detail that we may find it
(please note it is not sufficient to merely provide a top level URL); (iii) the complete name, address, telephone number and e-mail address
of Complainant; (iv) a statement that Complainant has a good faith belief that the use of the allegedly infringing material is not
authorized by the owner of the rights, or its agents, or by law; (v) a statement that the information contained in the notification is
accurate, and under the penalty of perjury, Complainant is authorized to act on behalf of the owner of the copyright or other property
rights that are allegedly infringed; and (vi) a physical or electronic signature of a person authorized to act on behalf of the owner of
the intellectual property rights that are allegedly being infringed. ADDICTIVE AUTO’s contact information for notice of alleged copyright
infringement is via email: email@example.com. or via mail: Attn: Legal, ADDICTIVE AUTO, 1070 middle country rd. ste 7 #123 selden, NY 11784.
Notice. ADDICTIVE AUTO may give notice by means of a general notice through the ADDICTIVE AUTO Platform, electronic mail to your email
address in your Account, or by written communication sent by first class mail or pre-paid post to your address in your Account. Such
notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or
pre-paid post) or 12 hours after sending (if sent by email). You may give notice to ADDICTIVE AUTO, with such notice deemed given when
received by ADDICTIVE AUTO, at any time by first class mail to ADDICTIVE AUTO, Inc., Attn: Legal, 1070 middle country rd. ste 7 #123 selden, NY 11784.
Links to Other Websites and Display of Others’ Brand Names or Logos. The ADDICTIVE AUTO Platform may contain logos and/or brand names of
third parties, and/or links (such as hyperlinks) to third-party websites. Such brands, logos, and links do not constitute our endorsement
of those parties, sites or their content. They are provided as an information service, for reference and convenience only. We do not
control any such sites, and are not responsible for their availability or accuracy, or content, advertising, or products or services.
The existence of links on the ADDICTIVE AUTO Platform to such websites (including without limitation external websites that are framed
by the ADDICTIVE AUTO Platform as well as any advertisements displayed in connection therewith) does not mean that we endorse any of the
material on such websites, or have any association with their operators. It is your responsibility to evaluate the content and usefulness
of the information obtained from other sites. We expressly disclaim any liability arising in connection with your use and/or viewing of
any websites, others’ brands or logos, or other material associated with links, logos or brand names that may appear on the ADDICTIVE AUTO
Platform. You hereby agree to hold us harmless from any liability that may result from the use of links that may appear on the
ADDICTIVE AUTO Platform.
You can choose to opt out of this at any time by emailing us at firstname.lastname@example.org
Questions. Please contact us with any questions regarding this Agreement by emailing us at email@example.com.
Yes, shopping at www.addictiveauto.com is safe. You can access our Website home page and browse our site without disclosing your personal data. If you wish to make a purchase on our website, it is necessary that you register with us and provide personal information so we may process your order. Personal data that you enter (for instance, address and credit card information) is transmitted to our website in a secure manner using a Security Certificate provided by the leading internet security firm, Verisign* and the most widely used security protocol, SSL (Secured Socket Layer**). Your personal information is then stored behind multiple layers of security on our website.
*Verisign, is the leading provider of Public Key Infrastructure (PKI) and digital certificate solutions used by websites and consumers to conduct secure communications and transactions over the internet and private networks. Be sure that you are ordering in a Secure Mode: When your browser is in a secure mode, you will notice an unbroken key or lock at the bottom left corner of the page.
**Secure Socket Layer (SSL) means your personal information, including credit card number, is encrypted and is readable only by our order-processing department. Browsers that allow for SSL technology: We recommend using Netscape version 3.02 or later, or Microsoft Internet Explorer version 3.02 or later. For AOL software users, version 4.0 or later is recommended.
Our website does not enable our visitors to communicate with other visitors or to post information to be accessed by others. Because of the dynamic nature of our website and the internet, cookies are used to enable visitors to place orders on our website. A cookie is a small file stored on your computer that identifies you to our website. No personal information, credit card data or marketing data is stored in the cookie. We collect the personal data that you volunteer when using our services. We use this data for marketing and customer service administration. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification and accidental loss. All of our employees and data processors who have access to and are associated with the processing of personal data are obliged to respect the confidentiality of our visitors’ personal data. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation. If you have any further privacy concerns regarding the use of our website, please contact us at firstname.lastname@example.org.
1. What personally identifiable information is being collected from you through the website, how it is used and with whom it is shared
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this website. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will only use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this policy.
Addictive Auto Inc. reserves the right to share customer information with third party vendors to perform services on its behalf. We make sure to obtain consent for such sharing where legally required.
Your Access to and Control over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any
- Change/correct any data we have about you
- Have us delete any data we have about you
- Express any concern you have about our use of your data
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Whenever we collect sensitive information (such as credit card data) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.